1

Do you deliver nationwide?

Yes, we deliver across Pakistan using postEX within 3–5 business days.

2

How can I place an order?

You can order directly on our website or WhatsApp us your product name.

3

Do you have Cash on Delivery?

Yes, COD is available nationwide.

4

How long does delivery take?

Orders within Lahore take 2–3 days, other cities 3–5 days.

5

What is your exchange policy?

Exchange allowed within 7 days for unworn items with tags.

6

Can I get customized stitching?

No, we do not provide any custom stitching

7

How can I track my order?

Once your order is shipped, you’ll receive a tracking ID by WhatsApp/SMS.

8

Are your prices fixed?

Yes, all prices are fixed as shown on our website.

9

Do you restock sold-out items?

All items are restocked; you can DM us for specific designs.

10

What is your size chart?

Size chart is available on every product page or can be sent by chat.

11

Can I visit your store physically?

There is no official store at the moment but for self pick up. You can contact whatsapp customer service

12

Do you offer bridal wear?

Currently we offer western wears, not bridals.

13

What courier service do you use?

We use postEx for domestic deliveries.

14

How can I cancel my order?

Please contact us within 24 hours of placing the order.

15

Do you offer international shipping?

Yes, via DHL to selected countries.

16

Are your products stitched or unstitched?

Our products are stitched

17

What’s your working hours on WhatsApp?

Monday–Saturday, 11AM–8PM.

18

How do I pay for my order?

Cash on delivery, bank transfer, or Wallet transfer .

19

Can I exchange sale items?

No exchanges on sale or discounted items.

20

How can I contact your team?

DM or WhatsApp us for instant replies.